Answers from your own knowledge base
Convo responds from your uploaded product and company knowledge instead of guessing from the open web.
Back to Convo
Convo features
Built to bridge the gap between a website enquiry and a sales-ready handover
Convo is a B2B AI chat and voice agent that answers from your own knowledge base, captures buyer details, qualifies intent, and hands clean context to sales. It is designed for teams that need better website enquiry response without turning the site into a demo-only funnel.
Chat and voice on the same website journey
Buyers can type or start a voice call from the website, so urgent enquiries do not wait for office hours.
Lead capture with intent summary
The bot captures contact details, qualifying details, and a clear summary your sales team can act on.
Meeting-ready handoff
Growth plans and above can guide prospects into meeting booking instead of ending with a dead chat transcript.
CRM-ready webhook delivery
Qualified leads can be routed into your CRM webhook on supported plans, with the handover still visible inside Convo.
Brand-safe widget controls
Teams can match the widget to their site, control greeting behavior, and keep the experience aligned with their brand.
What happens after a buyer asks?
A practical four-step workflow
SERPs for enquiry automation and lead qualification are dominated by workflow-led pages, not brand fluff. This page mirrors that decision support.
Step 1
Answer quickly
Convo handles first-response questions in chat or voice using the knowledge you provide.
Step 2
Capture the buyer
It asks for contact details and the extra qualifying fields your team actually needs.
Step 3
Qualify intent
The conversation is summarized so the team sees what the buyer wants, not just that they clicked a widget.
Step 4
Hand over cleanly
Sales receives the conversation context, and Growth or Scale workflows can push the lead onward faster.
Plan-sensitive features
What changes as your team grows
- Starter: website chat, website voice, multilingual replies, knowledge-base answers, lead capture, and lead scoring summaries.
- Growth: adds AI follow-up drafts, meeting booking, and removes the Powered by HOXE badge.
- Scale: adds live actions for your own API and your own email domain for follow-ups.
Built for considered B2B buying
Convo is not framed as a novelty chatbot. It is a subscription workflow for teams that need faster response, better qualification, and less context loss between marketing, the website, and sales.